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This policy applies to FileHost.net (the "Service"), including the hosting service, the user dashboard and the free tools at /tools. "We" and "us" mean the operator of FileHost.net. It should be read together with our terms and conditions. If you do not agree with it, please do not use the Service.
Account information: when you register we collect your email address, a username and a password, which is stored only as a salted hash. Content: files and videos you upload, together with their names, sizes, upload dates and view statistics. Payment and payout details: if you buy a premium plan or request a payout, the details you provide are handled with our payment partners, and we do not store full card numbers. Technical data: IP address, browser type, device information, pages requested and timestamps, collected in server logs for security and troubleshooting.
We use essential cookies to keep you signed in and to protect forms against forgery, and we store small preferences such as your chosen theme and language in your browser. When you use a free tool and then choose to upload its result, first-party cookies remember which tool you came from and pass the file to the upload page; we only count these steps in daily totals, without IP addresses or account IDs. We do not currently run third-party advertising or analytics scripts on the free tools pages. If that changes, this policy will be updated before it does.
Tools such as the video compressor, GIF maker, image converters, PDF maker, QR code generator and text utilities process files locally on your own device. The files you select are not uploaded to our servers and we cannot see them. Some tools download an open-source helper library (for example a video muxer, an MP3 encoder or a HEIC decoder) from a public content delivery network the first time you use them, which means that network sees your IP address as it would for any web resource.
The downloader works differently because it must fetch media from a third-party site. The link you paste, and the options you select, are sent to our server. Our server requests the public media, may merge or convert streams using temporary files, and streams the result to your browser. Temporary working files are deleted automatically, normally within an hour. We do not keep a library of what people download. To limit abuse, we keep short-lived counters tied to a hashed version of your IP address so that fair-use limits can be applied.
We use data to provide and secure the Service, to process uploads and show them to the people you share them with, to calculate earnings and payouts, to prevent fraud and abuse, to respond to support and copyright requests, and to improve performance. We do not sell your personal information.
We share information only with service providers who help us run the Service, such as hosting, email delivery and payment processing, and only as needed for them to do so. We may also disclose information when required by law, to enforce our terms, to handle copyright complaints, or to protect the rights and safety of users and the public.
Account data and uploaded content are kept while your account is active and removed after you delete them, subject to a reasonable period for backups and legal obligations. Server logs are kept for a limited time for security and debugging. Temporary downloader files and rate-limit counters are short-lived as described above.
We use access controls, encrypted connections and password hashing to protect data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please use a strong, unique password.
Depending on where you live, you may have the right to access, correct, export or delete your personal information, to object to or restrict certain processing, and to lodge a complaint with your data protection authority. To exercise these rights, use the contact page. We may need to verify your identity before acting on a request.
The Service is not directed to children under 13, or the minimum age required in your country, and we do not knowingly collect their personal information. If you believe a child has provided us data, contact us and we will delete it.
Our providers and servers may be located in different countries from you. Where required, we rely on appropriate safeguards for transfers of personal data.
We may update this policy from time to time. The latest version is always on this page, and material changes will be highlighted. Continued use of the Service after a change means you accept the updated policy.
For privacy questions or requests, please use the contact page.
